Civic - Honda :: 2009 - Serpentine Tensioner Bolt Broke Off


Aug 8, 2013

We drove our 2009 Honda to and back from Nova Scotia from NY. The Serpentine tensioner bolt broke off after we got home. Anyway, we pulled into Jiffy Lube and they both said that that should not have happened. The mechanic said the same and gave us the old tensioner back to take to Honda saying it was a defect in the car. The car has 45,000 miles on it. My question is what department to approach at Honda if a part is defective? I am thinking it may have been better to take it to Honda in the first place.

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