Toyota - Venza :: 2011 - Door Lock Won't Open By Key?


Jan 17, 2016

Just bought a great 2011 Venza with 75000 Texan highway miles. Now that the car is home, I've discovered that:

-- both of the remote fobs will lock and unlock the car doors,-- but neither of the two keys will lock or unlock the driver's door (the only one with a key slot, you know).

The key turns freely to right and left, with a slight, normal-feeling resistance. But nothing happens. No doors lock or unlock.

I've tried graphite in the key slot and working the key in and out. No luck.

So it seems 1) the keys are fine, as they start the car when put into the ignition.

And 2) the locks themselves also seem to be fine: both remotes lock and unlock the doors.

But 3) the driver's door can't be locked or unlocked using the key.

What worries me is that the car battery will die and I won't be able to unlock the car door in order to pop the hood open.

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I have had that car, the best one I have ever owned, since shortly after Nine-One-One, a date some of you may remember.

I never open any door but the driver's door with the key. Several months ago, for some reason it occurred to me to try and see if they worked.

Nope, both the rear hatch and passenger's door lock would not open with the key. I assumed that the mechanism corroded up over lack of use over the years.

I thought, Well, crud. But, since I haven't used those door locks in over 12 years, I can probably get by.

I thought I had lost the spare car key when I was in Texas in December. To my surprise, I saw it on the key rack in the kitchen here in rural Mexico. I took it out to the car to check it out, and it opens all the doors.

I compared the keys, and one of the 'vanes' on the key I use all the time is a very tiny bit smaller than on the spare key. My guess is either that key never opened those two doors and I never noticed it. Or, it has worn over 12 years.

So, I guess when I get back to the States, I will have a copy made of the spare key. I am also going to post this on Sienna Chat for obvious reasons.

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