Touareg :: 2004 V6 - 18k Miles / Tires Worn Out?


Jan 11, 2007

In late fall, I got a recall notice from VW for my 04 V6 Touareg and just got around to bringing it in to Leith VW (dealer I purchased from "new" with about 900 miles on it in May 2005 as one of the last '04s on the lot) in Cary today. Since it's at 18,900 miles, I had them do the scheduled 20k service, plus my state inspection was due so added that as well.

They just called to let me know that although they did pass the inspection for me, the car really needs 4 new tires because the tread depth is below marginal. Also, they said that they are not a dealer for that brand of tire so they cannot give me any kind of treadlife warranty prorating on the replacements; if I want to claim it, I need to go find a tire dealer somewhere.

What kind of BS is this? How could a dealer sell a new car with a tire on it that they aren't actually a dealer for? Did somebody pull a fast one on me by swapping out the tires for an old set laying around before I bought it?

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