Tiguan :: Can't Make Outgoing Calls Using Phone Book?

Here is the problem, brand new Tiquan with the 315 Navi system. It does recognize my wifes and my Motorola phones. We can receive incoming calls, but to make an outgoing call we can not use the phone book. (the only way to call out is to say call number - say the number -etc.)

When trying to sync the phone book, the screen says ithat phone book import has started, but after several minutes you check phonebook and get the blurb "phone book not available"