Santa Fe (DM - 2013+) :: Rear Quarter Panel Crunching Noise
Nov 29, 2016
I bought a used 2013 Santa Fe Sport 2.0T Limited in August from a Hyundai dealership near Vancouver, BC. The vehicle had fairly high mileage (95K) but had been well-cared for and I got it for a fair price.
After a few days I noticed there was a "crunching" noise coming from the rear driver's side quarter panel area when going over the u/g parking ramp into my condo. The rear seats also jiggle and rattle at moderate speeds. Didn't really notice either on my test drive before buying it, as I just went over smooth roads.
I searched this forum and found some good leads, such as the inner quarter panel being loose, rear trailing arm issues, or perhaps some faulty welds. I printed out this info. reported by other owners and brought it to the dealership.
As kind of expected, the technician each time has said he couldn't hear anything unusual. (selective hearing?) The suspension system is supposedly sound.
My friends and family members all hear this creak (under the right conditions when the rear wheels are at uneven heights)...it's not my imagination. I've taken out the styrofoam cargo support and nothing changed.
I had a loaner 2015 Santa Fe and there was no such noise.
The rear seat jiggle is also irritating. I've experimented with putting the seat backs at different angles and nothing really works.
The vehicle has about 500KM left on its 100,000KM warranty.
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I've heard from a few people that there's likely some sort of access point for this car but I haven't gotten any specifics. I'd rather not have the PDR guy drill a hole in the wheel well for the needed access.
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Where the actual fuse is located for this and its number? Because both of them are stuck open not just one side.
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The past two times the dealer has reposition the pieces and the noise has went way for a few days, but always returns. So today I asked if maybe there was a wield missing or what we do if the problem continues after the latest fix.
One suggestion was to fill the gap between the sheet metal and the body panel. They mentioned foam or cardboard.
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The part was ordered and replaced about 3 weeks later. After the warranty work was completed in still noticed a noise coming from the back end. I took my car back to the dealer. They found that the rear tires were "cupped" they recommended to get a 4 wheel alignment to solve the cupping issue.
In my past experiences tire cupping is usually caused by a worn out suspension component such as bad shocks. So to avoid conflict of interest I took my car to Canadian Tire to get the alignment checked and adjusted.
Sure enough the front wheels only were slightly out of alignment and a minor adjustment was made. No adjustments made to the rear. The technician advised me that due to the minor adjustment, the alignment would not cause my rear wheels to cup. The complete suspension was checked and no problems were found.
So...would a bad viscous coupler cause wheel cupping???
My Santa Fe had 48000kms at the time of the original noise was detected.
I do not tow a trailer or haul overloaded loads.
The majority of kilometres made Is done on highway.
The rear tires have now been rotated to the front.
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I am having this issue if it's one. With the fuel level below last quarter, I'm having the time of starting the engine longer (cranking time). I tried several times, leaving the fuel level reach the last quarter, with same result. Reaching that level of fuel the problem appears.
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I was in a rear accident - and I took my 2012 Prius to my local body shop can to fix the rear frame.
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When I got the car back - I noticed some of the grid lines were a little worn out.
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