Phaeton :: Window Regulator Noise (Loud Thunk) At Top Of Travel


Dec 30, 2015

I just picked the car up at the dealer, after having had the new window regulator installed.

They were just closing service and I didn't think to test the window before I left the lot, but on the way home I put the window down... nice and smooth and quiet.

Then I put it up and there was a loud thunk at the top of the travel. I tried to capture it in the attached video but it isn't nearly as "bass-y" as it is in person. Crappy mic on the phone I guess.

My other three windows have a very soft sound as they reach the top of the travel, nothing like this thunk. What it might indicate?

Video here: [URL] ....

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2. Remove ashtray, pry and remove the rubber liner and remove the #2 Phillips screw.

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4. Pushing the door trim piece forward, pry the rear upward. Note that there is a plastic tab (red arrow) at the front of this trim piece, so it is necessary to lift it from the back to avoid breaking it.

5. Squeeze the electrical connector to remove it from the socket and then set the trim piece/switch assembly aside.

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