Phaeton :: Suspension Is Rock Hard


Apr 30, 2016

I have a 2005 VW Phaeton 4.2L with 101,000 miles on the clock. I purchased it from a dealer in Phoenix Arizona two months ago. Now, I am no stranger to flagship cars. I have a Mercedes S500, S600, CL55, E320... etc. I am also no stranger to air suspension.

Now, this car... while I LOVE it, it feels like I am driving a go-cart at boomers. My 1992 Jeep Cherokee is more luxurious than the ride on my Phaeton.

I just had major work done at a very reputable VW/Audi only shop called Pacific German in Laguna, CA. The dealer just told me that my stabilizer link bushings needed replacing and everything would be good to go (what a waste of a $400 diagnostic fee). At Pacific German, I spent $6,500 and had every last upper and lower arms replaced as well as the timing service (thermostat, water pump, etc), valve cover gaskets, tire pressure service.

The owner told me there were no codes for the suspension at all on any of his scanners (including VAG-Com). As far as the car's computer was concerned, the suspension is perfect. Only codes are for the batteries, which are new but are not VW batteries... and for the center cluster backlight (because that middle screen is not lighting up). I can control the suspension settings from comfort to firm via the knob, but that doesn't affect the ride quality. The car goes up and down just fine with the raise function and the car doesn't seem to have a leak when parked for a long time. It stays level. Tire Pressure System is not functioning properly, but the pressures are correct.

What in the world could be going on? I heard of replacing a fuse in the trunk, but which one? I do not want to give up this car, but driving it is starting to give me migraines. It feels like someone has replaced my air struts with 2x4's from Home Depot.

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I'm borrowing a picture that Michael posted earlier and hopefully I've labelled the correct items in the picture. His previous red arrows were for pointing out the oval holes in the bottom of the car that can get damaged in towing.

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Pic here: [URL] ....

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