Phaeton :: Front Suspension (Shocks) Too Low


May 31, 2013

Today when I went to start the car I noticed front suspension (Shocks) were low but when I started the car it went up by itself. Then I got the warning message while I was driving the car. I am posting 2 pictures that were displayed in the console. After that every time I switch off the car, the front suspension (shocks) goes down by itself and goes up when I start up the car. I am not sure about this behavior. Could this be the famous Air shocks failure or just simple fix.

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I have a 2004 v8 phaeton. Recently I found out the front shocks cannot work properly to absorb the shakes. I can feel stiffened and the car swayed badly on those light offroad. How come it doesn't happen to the rear shocks but just the front one?

It is so uncomfortable while driving in my car. I also drove it to vw 4s and have the tire rotation, wheel alignment done, then they checked the air suspension and said it still worked. Actually they didn't make my car being better, coz when i drove it back home i can still feel the same, shocks are tough and the car swayed, I wondered if the front shocks have been worn out. Then I ask the advisor from vw if he can order the new parts for me, then he answered they cannot replace them for me, coz it is air-shocks, i am so confused , what's that mean by air shocks?and air shocks can not be replaced?

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I have an occasional thump in the front suspension that seems related to road irregularities and I presumed there might be a bushing or tie rod end or ball joint causing it. It's not metal to metal and is not a cornering thing, just going straight down the road it can happen.

My mechanic looked over the front end and nothing was obviously bad, and he concluded that it was the shock mount at the top of one of the shocks and that sounded right to me. So we looked into it and were surprised to find that there was no shock mount. The air shock seems to be an all-in-one design that just bolts to the top of the wheel well.

So, this thunk, if it is coming from the shock can only be fixed by the replacement of the shock, is that the case? Better yet, could it be something else?

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I'm at a body shop now to pick up my 2004 V8 after fixing some scrapes from getting gently rear ended. When they pulled the car around, the front of the car was almost on the ground while the back looked very high. I'm concerned that the air ride is damaged. It's possible, if not likely, that they lifted the car without using jack mode. Can that be the cause of suspension damage?

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Phaeton :: Front Air Suspension Failure When Parked In Driveway

Last night I was sitting in my living room when I heard what I thought was a tire blowing out in my driveway - loud pop/hiss. Went outside but didn't see any flat tires, so I went to bed. This morning I got in the car and started backing out of the driveway but got the alert "Vehicle Too Low" - got out and saw that my front tires were almost touching the inside of the wheel wells. Trying to change the ride height via the suspension button has no effect at all.

I'm super bummed - I've always said that because of the cost to repair, a strut failure in the amazing air suspension would probably be what did this car in. But I didn't expect it to happen so soon - I'm "only" at 129k miles. It happened in my driveway and not 60 minutes earlier while I was doing 75 MPH on the highway.

Pic here: [URL] ....

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It sounds like the "clunk" comes from high up on the front right suspension. I have looked at all the bushes on the arms and they look fine. If this was a "traditional" car I would have guessed that the top suspension mount bearing had failed, but am I right in thinking that the P doesn't have one of these bearing mounts ?

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The reason all the bushings were replaced was suspension noise and the fact that the car would wear the front tires unevenly even after new tires and alignment. The assumption was that the worn out bushings at 64k miles where the reason for the uneven wear of the front tires.

After all this work, I received the car yesterday and the car has more suspension noises than it had before all the work was done.....

When I drive over a speed bump, at slow speeds, I can hear loud squeak noises. Even driving the car out of my garage this morning, I could hear the groaning noises from the front suspension.

I will be taking the car back to the dealer after the holidays so they can check it out. Are these noises normal due to the new bushings settling or something..

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Today I took her into our local Phaeton garage and asked them to investigate. They has hinted at worn drop links. However after checking everything out in the ramp they can find nothing wrong. They even replaced one if the drop links (whatever they are).

So they came up with nothing wrong but could still here the rumble when driving over un-even surfaces. When I change to sport mode I think the rumble gets less, where to look or what could be wrong.

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Would it be ok to just bolt the new shock back on, sans the forward mount? If its just bolted through the rear bolt hole will there be too much play? I really don't feel like replacing the whole lower suspension arm on this beater truck, and I dont think my welding skills are up to that. I don't think my little stick welder even has enough heat.

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Just had my front shocks replaced (one was leaking) at a local indy shop. The GX rides so much better now!

Problem is when I picked it up this morning, the VCS, ABS, traction lights were all on. Checked the gas cap, but that's okay (actually had the cap replaced recently due to a bad cap causing the same problem).

What would cause the lights to go on after replacing the front shocks? Is it merely a coincidence I wonder or did the tech perhaps forget to connect something?

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