Phaeton :: 2004 W12 Trunk Doesn't Work
Apr 9, 2015
I am facing a discouraging situation here w/ my Phaeton: the trunk does not work, the mechanic called it quits and VW Dealership wants $32k and 3-6months in order to replace the car's electrical harness.
So here are some details regarding the problem:
1. It started by not opening the trunk when using the door switch. only the remote key.
2. Then, it wouldn't lock the trunk (it would open all the way and close)
3. After a few more days, it wouldn't open/close the trunk or lock it. (it would work once in a while, and sometimes the trunk would open/close just half way)
4. As or right now, the trunk opens and closes most of the time, but it doesn't lock.
I replaced the trunk hatch(lock), the hydraulic pump that opens and closes it, new battery and fuses. The mechanic worked on it on several occasions doing all the replacements and calibration, computer reset and all that.
I'm guessing it might be an electrical problem, a loose contact or interrupted wire given the nature of the problem (intermittent operation). But I don't know where to start looking...
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The key fob unlocks/locks the doors just fine, but the trunk button doesn't make anything happen at all. No noise or movement......nothing.
The dashboard display is showing the trunk is open, and the locking mech on the lid is fixed in the lock position i.e., it isn't retracted.
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