Passat (B5) :: Foil Covered Fiber Heat Shields Ignite Into Flames Unexpectedly
Aug 28, 2006
Had an incident this past weekend where the heat shields on my 2000 passat limited, v-6, 5-spd automatic, burst into flames unexpectedly during the course of a vacation drive in the mountains.
Contacted vw customer relations and their position is that since the vehicle has 148,000 miles on it, and it is out of warranty, it would not be unexpected for the heat shields to degrade and burn, so it is my problem for not having the heat shields properly maintained. Since when are heat shields a maintenance item?
I did not design them or choose the inappropriate materials to manufacture them. I would like to know and make vw aware that there is a very serious safety risk in the choice of materials they have used for heat shielding.
Am I wrong to expect that a heat shield would prevent fires, not cause them? Is it also wrong for me to expect vw to be responsible for the choice of materials they used, that now poses a serious risk to the safety of myself and others?
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