Lexus GS 2013+ :: No Bluetooth Audio When IPhone Plugged Into USB Port


Jul 25, 2013

The Bluetooth audio works fine w/ Enform for apps like Pandora when my iPhone is not plugged into the USB port on the car. However, when the phone is plugged into the USB port (so that I can charge it) the Bluetooth audio cannot be heard. The car looks to still be receiving data from the phone, as the song & album info appear on the display but there is no sound.

Wondering if when the iPhone is plugged into USB port it "mounts" the phone as a drive (for the media player) and therefore shuts down the audio portion of Bluetooth?

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But the iPhone doesn't support both, if BT music is enabled, then that is where it goes. i have not found a way to disable the BT music. I confirmed with Apple tech support, they say the car side decides what services to pair with the phone, the iPhone just slavishly does what it is told with no user control options. Looking then at option control on the radio side, i have looked at the radio BT setups, there is no option i can find to select which profiles to automatically connect. How to configure the BT settings so the iPhone is registered only for handsfree and not BT music? Pls note that have only the basic display audio...

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I can tap the "play" icon on the Nav touch screen and the sound comes back for a minute or so and goes out again repeatedly. If I don't do anything and just wait, after a minute or two the sound spontaneously returns and usually keeps going.

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Lexus GS 2013+ :: Bluetooth - Audio Dropping Out From Phone Calls And Streaming

I've had so many issues with audio dropping out from phone calls and streaming that I've almost thrown my phone at the NAV screen in frustration.

Background: In the 7 months since I bought my car new (2013 GS F-Sport) I have had 2 Droid Maxx's, 1 Droid Turbo and am currently on a Samsung Note 4. I've gone through hard resets of my phones, deleting the phone from the car, changing apps in use, trying to use the car with after a reset and removing most stock apps. I've also mostly disabled the text message and email options as it doesn't work consistently, and I don't need people in my car to see when I get texts.

Each of the phones has has issues staying connected to the car. About 30 seconds after dropping the car will register the loss of the bluetooth connection. The worst part is I can go hours without a problem, then I'll get 1, or I'll get a problem every 4 minutes until it suddenly stops.

I've called Lexus a three times are had a few different answers. At first they told me to always drive with the wifi disabled and that should fix my problem. Then they said to have the dealership check my firmware. The dealership said my firmware dated 2012 is the most up to date (sounds like a load of BS to me). Most recently, they said there is an error in Android 4.2's kernel that screws up bluetooth. Now all of my phones have been on Android 4.4.x since I bought the car, and Lexus said they aren't aware of any issues with 4.3 or 4.4.

My coworker follows the same phone upgrade path as me (Maxx, Turbo and Note4), and he has never had a dropout issue on his 2014 X5, so the kernel issue doesn't seem to hold water.

Lexus made it sound like this is a WIDE spread problem, but not one they need to fix. Also what firmware version are you running in your 2013 GS?

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