Gen 3 Prius (Audio/Electronics) :: Voice Recognition Button Won't Work
Aug 22, 2013
I have a 2012 Prius III and from the time I bought the car I have been having ongoing multimedia system and voice activation problems. I have taken it into the dealer numerous times, and they often say they were unable to duplicate the problems (so I started recording the issues with my iphone!). The third time I took it in with the videos in hand, they agreed to replace the multimedia unit...unfortunately, the problems persisted. They are outlined below.
1. Voice Recognition button doesn't work about 50% of the time. When pressed, it displays "Voice Recognition Not Available"
2. When plugging in my iPod, the multimedia system will often reboot
3. The touch screen buttons sometimes do not work (may 25% of the time, and only some buttons, not all of them, and they are different every time)
4. When my iPod is plugged in and I navigate to the playlist, the wrong songs will be in the playlist.
5. When plugging in my ipod, the screen will just load and load and load....forever...until I unplug it and plug it back in from the center console plug (not from the iphone side).
Turning my car off, then back on often resolves the problems.
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So here's the issue. I use voice recognition to tune my radio, but it doesn't tune.
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I use voice recognition to tune my radio, but it doesn't tune.
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It has been more than 2 years and I am still very frustrated with the voice recognition. The problem is that the when I want to use the voice dialing, 90% of the time, the system interprets the number 4 as 0. But it will only mix up when the 4 appears in the area code. For example, when I say 416-123-4567, it will respond as 016-123-4567. Other numbers are responding correctly. In general, it is very unreliable in responding correctly to my number 4. My English is very fluent but with a very slight Chinese accent. The worst part is when I took the car and tried to show the problem to the service supervisor (with him in the car), the system will respond to my number 4 or 9 correctly.
Recently, I have bought my complaint to the dealer again. This time, the service supervisor who is also Chinese, told me that many Chinese customers have complained about the same problem. However, there is no software update on the system to address this problem.
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07 Prius, 6 speaker NON-JBL.
This happened a couple of weeks ago and then again. ALL the buttons on my steering wheel work, AC, Temperature, Defrost, Recirculation etc , except Audio. ( Dash audio functions work fine! )
The last time, restarting the car and the functions came back to life.
Is there some kind of official "reboot" process for the computers?
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I have no voice guidance on my nav. I am able to see where i'm going and if i'm looking at the map I can see when I have to turn but I have no voice guidance.
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I recently bought a Prius 3 and am very happy with its mechanical performance and fuel efficiency, but the driver interface sucks for the electronics. I'm used to my 2008 Mercedes S550, which may be an unfair comparison, but I really hate having to take my eyes off the road and reach across the dash to use a touch screen. I do like filling the tank for $25 rather than $70, though
I have tried a few voice commands with mixed results. Sometimes I get the requested result, sometimes I get a random (or no) response, and sometimes I strangely get a message to the effect that this function is not available while driving, even though I can get it via touch-screen while driving.
I found on the Mercedes there are a few commands I use often, and a huge number that I have no interest in. They are easy to find from either a tree structure in the manual or an alphabetized list grouped by the subsystem.
From searching the manual and the various Prius forums it appears that there is no readily-available comprehensive list of commands. The manual seems to give only examples and implies that you can step through the on-screen menu trees by voice, giving occasional examples. But I've had very little success with that. I also don't like having to take my eyes off the road to read the list at each level or having the car speak the list, which is way too slow. Both take too much concentration away from driving. With the Mercedes I can usually activate a command directly even if it is several levels down in a tree (e.g. "navigate to <a stored destination>") while an audio screen is displayed.
I have found a few lists online, but they don't agree with each other and seem to be from 5-10-year-old models. In general, they seem to list far more commands than I see on my screens.
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I have a 2011 Prius with DVD Navigation, and now a 2012 Prius V. I cannot believe there is no "Go Home" command for voice navigation on the new system. This makes no sense whatsoever.
Does this system can be updated either on the fly or at the dealer in the future? The voice recognition is not nearly as good as on the 2011 system.
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When I have the navigation routing somewhere, I can't figure out how to adjust the volume of the voice. How can I do this?
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I just purchased a new samsung android phone and i have only had my prius for few weeks. The phone wont automaticley link up evreytime and a most of the time (80%)people that call me or that i call cant hear me I hear them fine or when they can hear me the quality is poor I had the sprint guy look at it and he couldnt figure it out what should I do?
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Even though I have my 2013 Prius for 2 months, I just started trying the voice command system. I find that the volume of the voice prompts are very very low, and can't figure out how to raise that volume. The volume controls on the steering wheel have no effect, the radio volume control knob doesn't do anything, and there's no icon on the audio/navigator screen to make the voice prompts any louder (that I can see or find). It's probably something real easy and I'm just missing it, right?
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I have a 2013 model 4 with the solar sunroof pkg, which included the upgraded audio, center console display. Just recently the Voice CALL command stopped working. My phone was recently re-paired with the car's Bluetooth and does work. After pressing the voice button on the steering wheel, I am prompted for a command. I say CALL "<first name> <last name>" and the response is "Pardon". On the voice command screen on the center console display, only the CALL command is greyed out. The DIAL command as well as the other common commands are highlighted.
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I tried
Play...All Songs
Play...Artists Random
Play...Random
nothing, and the manual was not useful...
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I Learned on a Toyota Avalon web page that you can force your audio system to reboot itself by pressing the power button for three seconds. On the Avalon, it only works on the "Limited" levels. I tried it tonight on my Prius Four and it worked. Great to use when your audio gets "confused" and you just want to clear it and start over.
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I just bought a 2014 Prius Three on Monday.
Yesterday, I accidentally hit the Voice Command button. It went to the screen and I got out of it. However then I couldn't hear any sound. The radio was clearly playing but no sound. When I pressed source it just showed a symbol in top right corner. I guess I should have thought to just turn the car off and restart because when I got home and did that, it worked fine.
My main question is about about the iphone 5, bluetooth, and Voice Controls.
I have bluetooth and Personal Hotspot enabled (so I do not have it plugged in to usb outlet) on my iphone enabled but it appears that I cant say "Play (Artist)" and have it play that from my iphone. It says something about an unsupported media device.
When I push the button on my Iphone and tell it to play a song, it does play a song but not the song I requested. It also shows on the car display that it is calling myself.
Voice commands for calling seem to work but I can't figure out if it is not possible to play songs using voice commands with an iphone or what the issue is.
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The display it's always on when you drive.I do not have a navigation system and sometime I don't want to listen to music while I drive.The Manual won't say anything about it,you can push the power off for the CD but then the display stays on.This is the first car that I own that you can't shut the display off complete.
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