Ford F-150 (2009-2014) :: IPhone 4 And Sync / Bluetooth But No Sound?


Aug 5, 2011

Ok, I've had my truck for a while now and it's the first one to ever have bluetooth audio streaming. The problem I have is that once my phone links into the truck I can't hear any other indications at all......there's no sound for a text message or incoming email or anything that should play from my phone. I never had this problem with the USB link in my Chevy. It's annoying because I need to keep my phone sitting on my lap to feel if I get a text or something. it happens whether I'm using USB to charge or streaming.

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I can tap the "play" icon on the Nav touch screen and the sound comes back for a minute or so and goes out again repeatedly. If I don't do anything and just wait, after a minute or two the sound spontaneously returns and usually keeps going.

At first I though it was a problem with the podcast app I was using, but then I noticed the exact same behavior with playing music with the built-in native iPod app.

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Ford F-150 (2009-2014) :: USB Shuts Down Sync System

Had my 2011 to the dealer multiple times for this problem. If I use a thumb drive or iPod in the usb drive sometimes it will lock up the Sync system. The voice command button wont work. The phone button wont work. I have tried 3 different thumb drives as well as an iPod. It is an intermittent problem. The system never has a problem unless I use the usb port.

I thought I had it worked out by removing the thumb drive when I turned the truck off and reinstalling it after the truck was running but this morning it crapped out again using this method. I thought (so did the dealer)starting the truck with the drive installed was the issue but it is not. Dealer already replaced the Sync module. Did not work. Something in the usb port or connection.

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I have a new issue now with my 2011 F150 FX4. The sync stopped working the day before. I got nothing when I pushed the Media button. No phone, directions, menu. Then it started working for a while yesterday then stopped, Later on it started working now it nothing.

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Ford F-150 (2009-2014) :: Media Button On Sync Quit Working

The media button on SYNC quit working last week(2010 F150, six cd player, no navigation). No voice commands or phone, also can not perform the "Master Reset" because the phone button on dash does not work. I have had this issue before and pulling fuse 13 for a couple of minutes always fixed it. Pulling the fuse no longer fixes the problem. I also tried disconnecting the battery.

I left the cable off overnight and still no luck. I came across a similar problem being fixed by a ACM reprogramming TSB (SYNC (possibly) Fixed by TSB 11-10-22) on a another forum. Do reprogramming working on a dead SYNC system when the hard reset was tried and did not solve the problem? Dealer did not want to reprogram ACM and told me need a new APIM.

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Ford F-150 (2009-2014) :: 2011 XLT - SYNC Not Responding To Voice Prompts

2011 F-150 Eco-boost XLT package

Just recently (this past week), my truck has ceased responding to voice prompts. I press the button on the steering wheel and tell it 'Bluetooth Audio' to switch to my phone like I do frequently and SYNC times out and starts going through the various options.

After trying this multiple times, I pressed the MENU button to and selected 'Bluetooth Audio' from there at which point it flashes "Bluetooth Connected' and then instantly flashes 'Bluetooth Disconnected'.

In the phone menu, I am unable to call using voice prompts. I also can't communicate (hear or talk) when I place a call from my phone, even though SYNC shows it is in a call on the dash.

Troubleshooting I have done:

Deleted all bluetooth devices and then paired my phone again.
Menu on SYNC and restored factory defaults. Re-paired phone again, no change
Menu on SYNC, Master Reset, re-paired my phone and no change.

My phone worked perfectly in this truck before last Sunday (3-2-15) and still works perfectly in my wife's 2010 Fusion w/SYNC so I do not believe it is the phone. It is very frustrating as I have a long commute and use the SYNC features everyday, especially the hands free calling.

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I have to connect the iPhone 6s for Entunes and I would like to use my iPod touch to access my music library.

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Ford F-150 (2009-2014) :: Steering Wheel Buttons Quit Working Through Bluetooth?

I took my truck to the dealer because my steering wheel buttons quit working as far as going forward or back between songs via bluetooth. The tech said the buttons don't work via bluetooth from the factory and I told him he was wrong. They worked in a 2007 Edge, 2008 F150, 2009 Fusion, 2009 F250, and until the day before, my 2012 F150. He said "You must be mistaken". I took it home, pulled Fuse 2 (Sync) waited a couple of minutes (Nice place for the fuse box, Ford) put the fuse back, let Sync load, repaired, etc, and my steering buttons now work again. I only use bluetooth with both my S3 and Note 2, so if your buttons stop working, do you always have to pull the fuse, or is there an easier way to fix this? That's the fix I found.

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