Ford F-150 (2009-2014) :: 2010 - Radio Malfunction - Controls In The Steering Wheel And Dashboard No Longer Work


Jun 4, 2016

I have a 10' F150 and the radio has frozen. It will turn on but only displays the compass, Ext Temp, and time. All three of those items flash every two to three seconds. The controls in the steering wheel and dashboard no longer work (volume, seek, media, voice control...).

Things I've tried that haven't worked:

1. Turning the radio off and on
2. Restarting the truck
3. Pulling any fuses associated with the radio in the sub fuse box not sure of the technical name).

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Ford Super Duty (1999-2016) :: 2014 - Steering Wheel Radio Controls

So I just got my 2014, upgraded from a 2007, and one change that is bugging me is the steering wheel controls for the radio. In the old truck clicking the scan up/down buttons scanned to the next radio station, in the new truck it scans through the preset radio stations. I really don't like that. Can it be changed or am I stuck with it?

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I thought I'd finally move into the 21st century and jump on the mp3/bluetooth streaming wagon. Was always the traditional CD-album guy and after this, I may need to go back.

Problem is, I can't change track with the radio or steering wheel controls. Also, unlike the phone which automatically is available for use after the auto-connection happens via the car's controls, I have to manually launch the player on my phone then push play on it. Once done, music plays from the BT Audio system and when that track is complete, moves on automatically to the next one. The control of pausing, playing, skipping tracks does not work via the car (steering and audio controller) and is ONLY possible from the phone which defeats the purpose of a hands-free driving experience.

I'm using a Samsung Galaxy Note 2, Android v4.3 and I've tried both Google Play Music and the native "Music" player on the device, with no luck. I have the standard Display Audio Controller (no-NAV).

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I have disconnected the battery cable and also done a software reset on SYNC. Read on on other forums to disconnect the air bag and open the steering wheel to spray electrical cleaner in there, or for other radio problems to pull fuse #2. Is this a ghost in the machine type issue?

Also, I have had the truck in for service one time already for the driver door speaker fading out when turning right at specific volume levels. They put in a new speaker which resolved it until the warranty ran out and now it happens again. Could both of these be indicative of a bad radio, or deeper wiring problems?

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I'm also getting an airbag fault which I'm guessing may be coming from the steering wheel sensor since nothing else is working on the steering wheel. Maybe a wiring harness or something?

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Ok, I accidentally got a speaker wire wrapped around the steering wheel while I was driving. I turned the wheel and the wire broke. I was able to pull the wire out but now none of the controls work on my steering wheel and the airbag indicator light is on. I watched some vids on YouTube on steering wheel removal and I suspect I may have caused a connector to become separated. Does this sound reasonable? I am a little hesitant to start taking it apart. I don't want to do some serious damage. Does this sound like it will be an expensive repair?

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I notice that yesterday when it was raining and i wanted to start air conditioner and the ON/OFF and temperature UP/DOWN buttons don't work when i drive straight but when I turn just a bit it does ....

Check the video : [URL] ......

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This is an a 2010 Corolla with standard 4 speaker system and factory bluetooth.

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I got a 2014 Passat 1.8T Wolfsburg Edition, it came with the RCD 310. The only thing that works is the radio but only with the steering wheel controls. Is this a common issue for this radio? Is there a way to reset or should I start looking for a replacement?

RCD 310

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