Camry 2012+ :: 2013 SE - Bluetooth System Hang Up During Pairing With Phone


Mar 1, 2013

I bought brand new 2013 Camry SE yesterday night..it has been just 15 hours since I bought it..today morning when I tried to pair my phone with car multimedia system...it showed the screen that it is connecting and the little circle on the top right was moving in circle as if it was trying to connect and all of a sudden it just got hang up...right there....its not going any where...now.

Is there a way to reboot this multimedia system (just like you can reboot computer or phone)..??

I tried turning car on-off...tried setup -default on bluetooth settings etc...but no luck.

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I have a Galaxy S5 (Android 5.0) phone that I've paired with my 2014.5 Camry SE and it generally works fine for playing audio, making calls, etc. But I've found that if I turn the car off while Bluetooth is connected, and then come back to the car shortly after, my phone is basically locked/frozen for a couple of minutes. The bluetooth connection light shows up on the Camry touch screen and I can select and play other audio inputs, but my phone is completely unresponsive and for all intents and purposes looks like it's shut off. After 2-3 minutes the phone will reboot itself and after it starts back up I'll get the 'Phone disconnected' on the audio system touch screen. At that point I can unlock the phone, re-enable Bluetooth and it connects/works fine with the car.

I originally thought it was a problem with the phone, but after some hard/factory resets and OS updates, it still does the same thing. Additionally, I cannot recreate the issue with the phone when it is paired with our other car (Honda Pilot) if I replicate the same sequence of events, so I'm assuming it's something to do with the Camry's bluetooth/audio system.

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I have had the same android cell phone for over 3 years and have had my 13 GS350 for the same with no problems before..

In the last month whenever I get into my car the Bluetooth in my car does not recognize my phone. I have to turn off my Bluetooth from my phone and turn it back on. No problem then for the rest of the day. Everything works ok until the next morning.

Is the problem with my phone or with my car?

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Why the connection would be interrupted like this?

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My coworker follows the same phone upgrade path as me (Maxx, Turbo and Note4), and he has never had a dropout issue on his 2014 X5, so the kernel issue doesn't seem to hold water.

Lexus made it sound like this is a WIDE spread problem, but not one they need to fix. Also what firmware version are you running in your 2013 GS?

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